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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Shelley Franczak

Shelley Franczak

July 14, 2026

5  out of  5
rating by Shelley Franczak
"Malcolm Donckers worked with my husband and I to get us extremely good coverage for our Honda Passport, motorcycle, and home at a very reasonable price. He walked us through the process, checked on us regularly and ensured that we had a pain free enrollment with full coverage. We highly recommend Malcolm Donckers for your insurance needs."
We responded:
"Hi Shelley! Thank you for your business and your 5 star review! I am glad to hear you were happy with Malcolm. We work very hard to make you happy! Looking forward to helping you for years to come! Thanks, Scott"
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Rhea Hughes

July 10, 2026

5  out of  5
rating by Rhea Hughes
"Malcolm was terrific!!!! I could not be happier with my experience with Malcolm. Not like anyone loves to spend time working on your car insurance. However, you won't be disappointed talking about it with Malcolm. Clearly explained things. Complete professional. Stress-free and super friendly."
We responded:
"Wow! Thank you Rhea! We appreciate you! We look forward to working with you for years to come! Thank you again for your business and review! Thanks, Scott"
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Shannon Schott

July 7, 2026

5  out of  5
rating by Shannon Schott
"Malcolm was fabulous. He walked me through everything and explained every detail as we went. I would highly recommend."
We responded:
"Thank you Shannon for the great review! We appreciate your business and I am glad you were happy with Malcolm! We strive to be better than everyone else! Scott "
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Pat Albright

July 1, 2026

5  out of  5
rating by Pat Albright
"My experience working with Conor was excellent! He was very kind and patient, went above and beyond. And was available to respond to numerous questions that I had in sorting out my homeowner and auto insurance policies. And made it clear he would be available to assist me further if other questions/issues should arise. I would highly recommend State Farm on the basis of the assistance I received from Conor."
We responded:
"Hi Pat! Thank you so much for the review of Conor and your business! We try to make it easy and be here to help when you need us. Thanks! Scott"
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Eduard Shcherbakov

June 30, 2026

5  out of  5
rating by Eduard Shcherbakov
"Great service"
We responded:
"Thank you for the review! We appreciate your business! "
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Tajhir Frazier

June 29, 2026

5  out of  5
rating by Tajhir Frazier
"Fantastic service and helped with my plan"
We responded:
"Thank you Tajhir! Appreciate your business! Thanks, Scott"
Profile photo of Susan Thompson

Susan Thompson

June 26, 2026

5  out of  5
rating by Susan Thompson
"Malcolm was a terrific help in providing just what we needed for new home/auto coverage. He was always responsive when I had questions and patient when I had even more questions. I was confident that he found us the right policies for a fair price. Thanks, Malcolm!"
We responded:
"Thank you Susan! I am glad Malcolm provided you with the great service you deserve! Thank you for your review and your business! Scott "
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Daniel Petrin

June 25, 2026

5  out of  5
rating by Daniel Petrin
"Conor Marshall was great to work with. He met with me to understand my needs and provided quotes that included more coverage at a lower price than my previous insurance provider. Thanks for bringing me back to State Farm Conor!"
We responded:
"Thank you Daniel! Welcome Back! We value your business and look forward to helping you with anything you need! Scott "
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Harry Lewis

June 25, 2026

5  out of  5
rating by Harry Lewis
"Loved working with Ryan! He helped us get the coverage we needed and saved us a ton of money!"
We responded:
"Hi Harry! Glad Ryan was able to give you the coverage you needed and saved you money! We appreciate your business! Scott "
Profile photo of Kaitlyn Worrell

Kaitlyn Worrell

June 24, 2026

5  out of  5
rating by Kaitlyn Worrell
"I spoke with Natalie today and she went above and beyond to help me understand some things that were happening with my car insurance policy. She educated me on different options for reducing the price of my premium and helped me figure out what I legitimately needed and what I could feel comfortable going without. She told me to take some time to think about it before making decisions. I wish every interaction with a business went as smoothly. 10/10 for Natalie"
We responded:
"Thank you Kaitlyn! Appreciate your business and the review! We are always here to help! Scott "
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terry harmon

June 21, 2026

5  out of  5
rating by terry harmon
"What else can I say about Ryan Yoder. I changed insurance company to State Farm for auto and home after 41 years because he was great to work with."
We responded:
"Hi Terry! Thank you! We are happy to have you here and look forward to handling your insurance needs! Thank you for your review of Ryan! Scott "
Profile photo of Aldo Siahaan

Aldo Siahaan

June 18, 2026

5  out of  5
rating by Aldo Siahaan
"I love working with Malcolm.. He is quick to response, very polite and work for what is best to customer"
We responded:
"Thank you Aldo! Our goal is to be quick to respond and be there for you! Thank you for your business and review! Scott "
Profile photo of Nancy Ortiz

Nancy Ortiz

June 18, 2026

5  out of  5
rating by Nancy Ortiz
"Agent was great explaining everything I will be
Reaching out for other services, thank you so much"
We responded:
"Thank you Nancy! We appreciate your 5 star review! Scott "
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Shawn Doiron

June 18, 2026

5  out of  5
rating by Shawn Doiron
"Conor is a great wing man. Took care of everything."
We responded:
"Thank you Shawn! We appreciate you and your business! Scott "
Profile photo of Shawn Doiron

Shawn Doiron

June 18, 2026

5  out of  5
rating by Shawn Doiron
"Conor was awesome. As always. All questions answered and policy updated"
We responded:
"Thanks Shawn! We appreciate you! Scott "
Profile photo of Sara Hughes

Sara Hughes

June 17, 2026

5  out of  5
rating by Sara Hughes
"Ryan walked me through everything. He got me a great price and more coverage than my other insurance company."
We responded:
"Thank you Sara! We are here to help and value your business! Scott "
Profile photo of Tisha

Tisha

June 17, 2026

5  out of  5
rating by Tisha
"Malcolm at State Farm took great care dealing with me and my husband both of us are seniors , we were paying an arm and leg and then some with our old insurance company for both home and car insurance. Malcolm did an excellent job walking me through and listening to my concerns and I ended up with the best prices for my home and car . I'm"
We responded:
"Thank you Tisha! We are so happy to have you as a customer. We are always here to listen and tailor what you want to you personally. We always will advise you and go over all options! Thank you, Scott"
Profile photo of Nancy Jensen

Nancy Jensen

June 17, 2026

5  out of  5
rating by Nancy Jensen
"I had a wonderful experience with Malcolm yesterday. I was switching insurance because I was unhappy with the way the other insurance companies driving app worked and was feeling sort of guilty about it. He made me feel like it was a great decision and told me how State Farm would serve me better. He answered all my questions, including a lot that I didn't know enough to ask. He provided me with all the information I needed including his personal number should I have any additional needs. I would recommend him to anyone looking for insurance."
We responded:
"Thank you Nancy! We appreciate you and your business! We are here any time you need us! Thank you again! Scott"
Profile photo of Julie Atchick

Julie Atchick

June 17, 2026

5  out of  5
rating by Julie Atchick
"Malcolm Donckers was one of the most attentive “salesman” I’ve ever dealt with. He took the time to understand my situation and then thoroughly explained the things he recommended. I feel very confident that my car and homeowners policies are exactly what I needed."
We responded:
"Wow! Thank you Julie! Great review of Malcolm! We always strive to be the best! We are here for whatever you need! Thanks! Scott "
Profile photo of Edmir Carone

Edmir Carone

June 17, 2026

5  out of  5
rating by Edmir Carone
"I just transferred my car and home insurance from other companies to State Farm as they got me a better deal. Ryan was very helpful to make this transition smooth and I’m paying less and having a better coverage now. Thanks Ryan for making that happen! I really recommend him!"
We responded:
"Thank You Admir! I am thrilled to hear how smooth it was for you! Thank you for your business and review of Ryan! Scott "
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Dennis Green

June 17, 2026

5  out of  5
rating by Dennis Green
"I think Ryan did an awesome job was supplying me with the Insurance needs that I needed. I would definitely recommend him to other people I know."
We responded:
"Thank you Dennis! We are grateful for your business and the kind words about Ryan! We love referrals! Thank you again! Scott"
Profile photo of Lynn Higdon

Lynn Higdon

June 17, 2026

5  out of  5
rating by Lynn Higdon
"I received exceptional service speaking with Ryan Yoder. Explain everything in detail and answered every question I had. Very friendly and had a great personality."
We responded:
"Thank you so much for your business and your review! We appreciate the kind words! Scott "
Profile photo of Gail Donlon

Gail Donlon

June 17, 2026

5  out of  5
rating by Gail Donlon
"I definitely recommend Connor.
He did all that I was hoping for & more for my car insurance.
☮️😁"
We responded:
"Thank you Gail for your business and review of Conor! We appreciate you! Thanks, Scott "
Profile photo of Barry Applebaum

Barry Applebaum

June 11, 2026

5  out of  5
rating by Barry Applebaum
"Natalie has the best customer service....always gets right back to you with an answer...."
We responded:
"Thank you Barry for being a long time customer! We appreciate your business and your review! Scott"
Profile photo of douglas johnson

douglas johnson

June 10, 2026

5  out of  5
rating by douglas johnson
"I am impressed with the professionalism and attention to my specific needs in how they were/are addressed. I look forward to working with Malcom in the future for all my insurance needs."
We responded:
"Hi Mr. Johnson, Thank you for the kind words about Malcolm! We appreciate you and your business. We are hear to help! Thanks, Scott"